HAVE QUESTIONS
Frequently asked questions
gENERAL QUERIES

Credit or debit card details are required to secure the reservation.

At The Fisherbeck, we operate a 7 day cancellation policy. Cancellations that are made within 7 days of arrival will be subject to full charge. For cancellations that are made more than 7 days prior to arrival no charges will apply. Should you wish to amend your reservation, there will be no additional cost, and can be changed free of charge.

For reservations that are amended within 7 days of arrival will require full payment at the time of amendment and is non-refundable. (Please note that payments for non-refundable bookings are non-refundable)

Payment will be taken 7 days before arrival . For bookings on the same day the payment will be taken at the time of the booking.For non-refundable bookings, payment will be taken at the time of placing the booking.

We are pet friendly throughout the hotel except the restaurant. We have a charge of £30 per pet per stay .

Yes, you are welcome to park your car in the car park. Please head to the front desk for a parking permit which is charged £5 per stay. PLEASE BE AWARE WE HAVE 20 PARKING SPACES WHICH WE OPERATE ON FIRST COME FIRST SERVE BASIS.

Yes, we do. You can speak to the front desk for arrangements.

WIFI is available in all of the rooms and is free to all of our guests, just ask at reception for the password.

Check out is 11 am and Check in is from 4pm onwards until 11pm. If you would like to arrive earlier, you are welcome to leave your car in the car park, and take advantage of our facilities before you check-in.

We do not have a lift in the building but someone is always available to help you with your bags should you require it.

Yes, we provide a variety of gift vouchers to surprise a loved one with a special stay in Ambleside. Please visit our Gift Vouchers page for more information.

We accept all debit and credit cards, with no additional charge.

Children and families are welcome to stay at The Fisherbeck Hotel. Some of our rooms have multiple beds, which are suitable for larger families. Please enquire to find out more, or if you have any questions. 

Most of our rooms can be made up of twin beds or a super king bed. Please let us know in advance, indicating your preferences by emailing us on email@fisherbeckhotel.co.uk.

Should you require an additional bed, please let the reception know before arrival so we can arrange this for you. Please note that it may be subject to an additional fee. 

Yes, we do. Please enquire with the reception team, who will be able to arrange this for you.

EATING & DRINKING

Yes, unless otherwise stated.

Breakfast is served between 8 am and 10 am each day. If you require an earlier breakfast, this can be arranged with our reception team. Non-residents are also welcome to dine at £15.95 per person. Please enquire by calling us directly, or emailing us to pre-book.

We are always happy to cater for any dietary needs to the best of our ability. Gluten free bread is readily available, along with non-dairy milk. Please let us know if you have any specific requirements and we will do our best to assist. 

For the time being, we do not serve evening meals. However, there are many restaurants close by in the centre of Ambleside for you to explore and enjoy!

THE NEARBY AREA

It takes around 5 minutes to get to the centre of the village by foot. 

Lake Shore is just under a 10 minute walk from the hotel. 

The closest bus stop is located right in front of the hotel. All bus timetables can be found here.

Windermere is our closest train station, which is around 4 miles away.

×

Hello!

Click one of our contacts below to chat on WhatsApp

× How can I help you?